Address

1252, Ground Floor, Khowalon Ka Chowk, Gopal Ji ka Rasta, Johri Bazar, Jaipur

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    Frequently Asked Questions

    Do you offer ready-to-purchase jewelry?

    Yes, in addition to bespoke creations, we offer a curated collection of designer jewelry, featuring timeless designs crafted with precision and high-quality materials.

     

    What is the process for creating bespoke jewelry?

    Our bespoke process involves:

    1. Consultation: Discussing your ideas and preferences.
    2. Design: Presenting sketches or 3D renders for approval.
    3. Craftsmanship: Meticulously crafting your piece using the finest materials.
    4. Delivery: Ensuring your jewelry exceeds your expectations.
    How long does it take to create a custom jewelry piece?

    The timeline depends on the complexity of the design. Typically, it takes 2-3 weeks from consultation to delivery. We will provide an estimated timeline during the consultation.

    What materials do you use for your jewelry?

    We use only high-quality materials, including 14K and 18K gold, diamonds, and a variety of precious and semi-precious gemstones. All materials are ethically sourced to ensure quality and sustainability.

    Do you offer returns and refunds?

    We only accept returns and offer refunds for products delivered in a damaged condition. Claims must be made within 48 hours of receiving the product. For more details, please refer to our Refund and Returns Policy.

    Can I cancel my order?

    Orders can be canceled within 3 days of placement. After this period, cancellations are not permitted. For bespoke orders, cancellations may not be possible after production has begun.

    Are your gemstones and diamonds certified?

    Yes, all diamonds and gemstones used in our jewelry are ethically sourced and certified for authenticity and quality by recognized gemological institutions.

    How can I maintain and care for my jewelry?

    We recommend cleaning your jewelry with a soft cloth and mild soap. Avoid exposure to harsh chemicals, and store each piece separately to prevent scratches. For an added shine, you can visit us for professional cleaning and maintenance.