Effective Date: 01-01-2025

Welcome to Panoply by Pearl. By accessing or using our website, services, and products, you agree to comply with the following Terms of Service. Please read them carefully before using our platform. If you do not agree with any part of these terms, please refrain from using our services.

1. Overview

These Terms of Service govern your use of our website (panoplybypearl.com), products, and services. The terms “we,” “us,” and “our” refer to Panoply by Pearl, while “you” and “your” refer to the user or customer.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have parental/guardian consent.
  • You agree to provide accurate and complete information when placing an order or registering on our website.

3. Products and Services

  • All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.
  • While we strive to provide accurate product descriptions and images, minor variations in color, size, or design may occur.

4. Orders and Payments

  • By placing an order, you agree to purchase the selected items at the listed price.
  • Payment must be made in full at the time of purchase. We accept payment through secure methods available on our website.
  • Orders may be canceled only within 3 days of placing the order. After this period, cancellations will not be permitted.

5. Shipping and Delivery

  • We aim to process and ship orders within the estimated timeframe provided. However, delivery times may vary due to external factors.
  • Customers are responsible for providing accurate shipping information. We are not liable for delays or lost packages due to incorrect addresses.

6. Returns and Refunds

  • Returns and Refunds: We only accept returns and process refunds for products that are delivered in a damaged condition. The claim for such returns must be initiated within 48 hours of receiving the product.
  • To initiate a return or refund, please contact us at contact@panoplybypearl.com with proof of damage (e.g., photos of the damaged product).
  • Refunds will be processed once the returned product is received and inspected.

7. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the intellectual property of Panoply by Pearl and is protected by copyright and trademark laws.
  • You may not reproduce, distribute, or use our content without prior written consent.

8. User Conduct

By using our website, you agree not to:

  • Engage in any unlawful activity or violate any applicable laws.
  • Upload, transmit, or distribute harmful or inappropriate content.
  • Interfere with or disrupt the website’s functionality or security.

9. Limitation of Liability

  • We strive to ensure that our website operates smoothly, but we do not guarantee uninterrupted or error-free service.
  • To the extent permitted by law, Panoply by Pearl is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or services.

10. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website constitutes acceptance of the revised terms.

11. Governing Law

These Terms of Service are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

12. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

Email: contact@panoplybypearl.com
Address: 1252, Ground Floor, Khowalon Ka Chowk, Gopal Ji ka Rasta, Johri Bazar, Jaipur

Thank you for choosing Panoply by Pearl. We value your trust and look forward to serving you with exceptional craftsmanship and personalized experiences.